My Bad Experience With Myron Global
This is what I found when I opened the back of my "brand new" Garmin heart-rate monitor.
In early July, I purchased a Garmin Edge 305 GPS device with heart-rate monitor for my bike from an Atlanta-based consumer electronics company called Myron Global.
I purchased it on eBay for $229.95. It was listed as "brand new."
When I received it, the GPS device worked fine, but I could never quite get the wireless heart-rate monitor to "talk" to the Garmin properly. I thought it was just me, that I needed to spend more time reading the instructions, etc.
Then I went to Croatia for two weeks. When I returned, I eventually tried again with the Garmin and the heart-rate monitor, but it still wouldn't work. I figured that perhaps the battery was dead, even though it was supposed to be new.
I unscrewed the battery compartment to find an incredible mess. The inside was totally corroded. Something was terribly wrong. It had either been used and abused before or ... I don't know what. I cleaned the compartment and tried the new battery, but it still wouldn't work.
I have attempted to contact the company twice via e-mail. They do not have a telephone number listed. In my e-mail, I told them what happened, and even included a photograph of the damage.
I have heard absolutely nothing from them, so I resolved to write this blog entry to warn others. I will also post very negative feedback about the company on eBay.
I've never had a bad experience on eBay, after dozens and dozens of transactions.
On their eBay page, Myron Global says, "We sincerely hope to make your buying experience with us a pleasant one." What a joke.
I hope Myron Global will contact me and rectify this problem. In the meantime, I would advise anyone thinking of buying from this company to reconsider.