The Return Of Myron Global


The corroded battery compartment of the "new" heart-rate monitor I had ordered from Myron Global.

A few friends forwarded me an article from the BBC a couple of days ago.

It's a news story about eBay's recent decision to ban the ability of sellers to post negative feedback about buyers.

"EBay said problems were occurring, and slowing down trade, when buyers left negative comments about sellers who then retaliated with their own views. From May, those selling on eBay will not be able to leave unfavourable or neutral messages about buyers.

"The move, which will affect users worldwide, has angered many sellers.

"... Critics of the changes argue that by taking away a seller's right to complain about a problem buyer they will have very little recourse for action when a sale goes wrong."


Regular readers of this blog know that I was engaged in my own nasty dispute with a seller on eBay recently. In fact, my three postings about that dispute ("My Bad Experience With Myron Global," "My Bad Experience With Myron Global Part II," and "Myron Global: The Final Chapter") continue to generate dozens and dozens of comments on this blog from other readers who've had identical or similar experiences with the same company.

In my case, I had ordered a Garmin Edge 305 GPS device for my bike from an Atlanta-based company called Myron Global back in July 2007. When I received the supposedly brand-new item, the battery compartment of the heart-rate monitor was badly corroded.

Attempts to contact the company by e-mail and telephone were completely unsuccessful.

Consequently, as the only recourse left, I posted negative feedback about them on ebay and also wrote about my experiences on this blog.

A short time later, I discovered that Myron Global had the gall to leave the following negative feedback about me on eBay (click to enlarge):



Outrageous.

I wrote about that on this blog, too, and was subsequently contacted by e-mail by a sales rep from Myron Global, who tried to explain that the whole thing was a big mixup, that some rogue sales rep at Myron Global had left the negative feedback about me erroneously.

I believed him, and we both agreed to remove the negative feedback we had posted about the other. I received a new heart-rate monitor in the mail a few days later.

Incredibly, however, others on this blog and elsewhere report the same exact scenario -- with Myron Global flaming them on eBay in retaliation for having left negative feedback about their own terrible experiences with that company.

One guy has even started his own blog dedicated solely to documenting problems with Myron Global.

He wrote to me:

"I wanted to let you know that I have been fighting this company as well. After reading your blog, I was inspired to create my own. I hope you'll read it. I'm a cyclist as well by the way. That's just coincidental."

I really wonder if the change in policy at eBay was specifically caused by problems with Myron Global. It's hard to believe there are other companies out there conducting business in a similar manner, but it's possible, I guess.

Stay tuned!

Comments

I have never personally done anything on e-bay. Your post, along with others reinforces my decision.

I do love a good cat-fight though, and I'll be visiting the Myron Global stinks blog.
p.s. I would not at all be surprised if this guy has some connection to rental cars and is selling gps systems out of his house.
We have to get you new friends. 8>)Take a look at this guy
Grant Podelco said…
There's nothing wrong with eBay. I use it all the time, and love it. The problem is with Myron Global.

As for Dr. Carlo's blog, which I link to on my site, I don't know what you're talking about. He's a great guy, an enthusiastic cyclist (who's living in Prague at the moment), and I love his blog.
Des said…
I bought a Forerunner from this crowd as well. After a week there didn't seem to be any activity and I got a tracking number which didn't provide any information.

A week later (2 weeks after payment) I opened a dispute via PayPal and strangely/amazingly/conincidentally the tracking information updated on that same day stating that the item had shipped.

I think that this crew seem to take the attitude that they will not perform on some of their sales in the knowledge that folk may not pursue them too hard.

I see that they are happy to Neg anyone who negs them - well after May 1 (??) sellers won't be able to leave negs so we might get to see a truer picture.
Halfa said…
So sorry I did not see this blog before I bought from these cowboys. Paid for the Garmin Forerunner 305 with them. 3 days past no contact, emailed on the 3rd 4th and 5th day. Finally as a last resort I posted negative feedback. Amazingly within hours I had an email and a tracking number. One day later, they burn me with the exact same negative feedback that you received. Its now almost 10 days and the item has not been dispatched by them according to the USPS tracking number they provided. I'm just waiting on day 10 till I can lodge a dispute and try and reclaim my money.
Its cowboys like these that give Ebay a bad name.
This company also operates as:

Action GPS
7411 Southlake Parkway
Jonesboro, Georgia 30236
United States
8776866461 Fax -- 8776351226
Masood, Ali info@actiongps.com

Buyers Beware!!!

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